Where do you ship to?
Teatox Australia ships to ALL countries worldwide.
How much is shipping?
Free regular shipping (3-7 working days) for all orders over $40.
$5 express shipping (1-2 working days) for all orders over $40.
$5 regular shipping for all orders under $40.
$8 express shipping (1-2 working days) for all orders under $40.
Express postage options are available for additional costs.
How long does shipping take?
Australian orders: 3-7 working days.
If paid express: 1-2 working days.
International Orders (Outside Australia): 3-12 working days.
Is my package tracked?
Yes, all items purchased at Teatox Australia are sent via tracked postage. Shortly after your item has been posted out, you will receive an email containing tracking details.
Can I cancel or return my order?
If your order has already been shipped, we cannot cancel your order and give you a refund, likewise, as our product is a food you cannot return your order to gain a refund.
What if my shipping address that I provided is incorrect?
Email email@example.com immediately to notify of the change of address.
If we have already shipped the item, and you provided us with the incorrect shipping address we cannot give you a refund, nor ship the product to a different address. To avoid this, please ensure to check that the shipping address attached to your PayPal account is correct, and still valid, before purchase. For more information on this matter, view our terms and conditions here.